Mobile Carer App

CareVerity ECM & Care Compliance System with CareVerity Training Academy.

Current mobile visit

Demo Service User 001

Morning Call | planned 08:00 - 08:45

High Risk
Status
Due now
Care team
Double-up
Worker 1
Demo Care Worker 001
Co-worker
Not required

Behaviour support alert

Use calm, person-centred, least restrictive support. Complete quick records if distress or sleep disturbance is observed.

PBS
Key triggers: Noise at night, unfamiliar staff approach, rushing personal care, pain/discomfort cues.
Early warning signs: Restlessness, repeated calling out, pacing, clenched hands, withdrawing from support.
Calming strategies: Warm drink, dimmed lights, favourite music, reassurance and time to settle.
What to avoid: Avoid rushing, crowding, arguing, raised voices and unnecessary touch.
Emergency escalation plan: Call office/manager; follow emergency procedure if immediate safety concern.

Hi, Sarah Williams

Personalised launch-readiness greeting with tenant-scoped message, task, rota, medication and incident counters.

Tagged messages
4
Outstanding tasks
7
Today's visits
3
Medication due
2
Incidents requiring action
1
You have: 4 tagged messages, 7 outstanding tasks, 3 visits today, 2 medication tasks due and 1 incident requiring action.
Staff visit view

Demo Service User 001

Morning Call | expected 08:00 - 08:45

Logged in as Demo Care Worker 001 (DEMO-ST-001)

Allocated
Address: Demo Address, Uxbridge, UB8 1AA
Risk alerts: High risk, Lives alone, Dementia flag demo, Medication prompt required
Medication prompt: Medication prompt required and recorded in demo eMAR.
Care notes: Morning call, Medication prompt, Moving and handling support, Lives alone, Dementia flag demo
Visit tasks: Morning call | Medication prompt | Moving and handling support | Lives alone | Dementia flag demo
Check-in: Pending
Check-out: Pending
Method: demo/manual
Location: Location placeholder
Medication recorded: Pending
Audit: check-in/out and note are logged

Address and navigation

Demo Address, Uxbridge

UB8 1AA | Estimated travel time: 11 mins | Google/Apple Maps links are placeholders.

Key safe / access

Visible because this demo carer is allocated and inside the allowed visit window.

Restricted
Key safe location: Demo side wall box
Key safe code: Restricted demo code
Door entry: Ring bell first, use code only if no answer
Parking/pets: Permit bay nearby, friendly dog may be present
Emergency note: Contact office before forced access unless immediate welfare concern.

Care documents quick access

Approved current documents open in the mobile PDF viewer and require read acknowledgement.

Expected tasks
Medication

Medication support

Prompt and record support according to MAR/eMAR instructions.

Mandatorydue nowMedicationRead before visit
Food / Meal

Prepare breakfast

Prepare tea and toast and record food outcome.

MandatorycompletedMandatory
Drink / Hydration

Offer drinks

Offer tea, water or preferred drink and record fluid intake.

Mandatorynot startedMandatory
Personal Care

Assist with wash

Support wash, grooming and oral care in the preferred routine.

Optionalnot startedOptional
Toileting

Toileting support

Offer toilet prompt and continence support as per care plan.

Optionalnot startedOptional
Dressing

Dressing support

Support clothing choice and dressing where requested.

Optionalnot startedOptional
Mobility

Support transfer to chair

Use moving and handling plan and double-up rules where required.

MandatorywarningHigh RiskDouble-up
Cleaning

Tidy kitchen area

Light domestic task after breakfast support.

Optionalnot startedOptional
Shopping / Community

Check prescription collection

Confirm whether prescription collection is needed today.

Optionalnot startedOptional
Companionship

Wellbeing conversation

Offer reassurance and record any wellbeing concern.

Optionalnot startedOptional
Observation

Record care notes

Complete care note, observations and any concern details before checkout.

Mandatorynot startedMandatory
Risk Alert

Review risk alerts

Check allergy, choking, falls and skin integrity prompts before care.

MandatoryoverdueHigh RiskRead before visit

Mobile visit route

Direct mobile visit route opened for launch-readiness and carer workflow testing.