Live ECM Board

CareVerity ECM & Care Compliance System with CareVerity Training Academy.

Live ECM Board

Monitor today's visits, check-ins, check-outs, running late calls, missed visit risks, high-risk calls and completed care delivery.

Open Rota / Shift Allocation
Live clock
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Last updated at
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Auto-refresh every 3 minutes
Live jobs shown
14
Red alerts
3
Amber alerts
4
High-risk calls
6

Today's demo test visit

Expected visit created from Demo Setup / Test Workflow for today's live monitoring test.

Not logged in | Scheduled visit

Demo Service User 101

Morning Call | 08:00 - 08:45 | Demo Care Worker A

High RiskMedication supportLiving aloneDementia
Check-in
Placeholder
Check-out
Placeholder
Cover
Permanent regular carer
Live status
Not logged in
Live ECM actions

Live filters

Filter the live board by date, person, call type, status and risk flags.

Live shift lines

Timing rules: early is more than 5 minutes before start; risk and missed thresholds are company configurable.

Scheduled timeService userCall typeCare Worker 1Care Worker 2Check-inCheck-outStatusLive delayIn-progress durationCompleted durationRiskCoverAction buttons
09:15 - 10:00
Demo Service User 620
Critical / welfare-sensitive
Morning CallDemo Carer GNot requiredNoneOpenMissed visit risk+18 minsN/AN/ACritical / welfare-sensitiveManual override
No check-in after late threshold
21:00 - 21:45
Demo Service User 101
Critical / welfare-sensitive
Bed CallUnallocatedUnallocatedNoneOpenMissed visit+62 minsN/AN/ACritical / welfare-sensitiveUnallocated visit
No ECM event after missed threshold
10:00 - 10:30
Demo Service User 725
Lunch CallDemo Carer HNot requiredNoneOpenNo check-in+4 minsN/AN/AStandardEmergency cover
Device online, no ECM event
09:00 - 09:45
Demo Service User 512
Priority
Personal CareDemo Float Worker ANot requiredNoneOpenRunning late+7 minsN/AN/APriorityFloat pool cover
Awaiting check-in
10:30 - 11:15
Demo Service User 101
High Risk
Personal CareDemo Carer AUnallocated10:29OpenAwaiting second carer-1 min31 minsN/AHigh RiskUnallocated visit
Worker 1 checked in; worker 2 missing
11:30 - 12:00
Demo Service User 935
Priority
Lunch CallDemo Carer JNot required11:31OpenOverstayed+22 mins54 minsN/APriorityPermanent regular carer
Still checked in after tolerance
11:00 - 11:30
Demo Service User 830
Tea CallDemo Carer INot required10:5911:29CompletedClosedN/A30 minsStandardPreferred carer
GPS 9m, note completed
07:30 - 08:15
Demo Service User 318
Priority
Morning CallDemo Carer DNot required07:2208:09Logged in early-8 minsN/A47 minsPriorityPermanent regular carer
GPS 11m, device matched
08:00 - 08:45
Demo Service User 101
High Risk
Morning CallDemo Care Worker ANot requiredNoneOpenScheduled0 minsN/AN/AHigh RiskPermanent regular carer
Expected visit from demo setup
08:30 - 09:00
Demo Service User 407
Personal CareDemo Carer FNot required08:3409:02On time+4 minsN/A28 minsStandardPreferred carer
GPS 14m, NFC tag
12:15 - 13:00
Demo Service User 204
High Priority
OutreachDemo Outreach Worker CNot requiredNoneOpenScheduled0 minsN/AN/AHigh PriorityPermanent regular carer
Scheduled later today
12:30 - 13:15
Demo Service User 101
High Risk
Lunch CallDemo Carer CDemo Float Worker ANoneOpenReallocatedPendingN/AN/AHigh RiskFloat pool cover
Reallocated after absence alert
13:00 - 13:30
Demo Service User 318
Priority
Lunch CallDemo Carer ENot requiredNoneOpenManual review requiredReviewN/AN/APriorityManual override
Training warning acknowledged
22:00 - 07:00
Demo Service User 1040
Night CallDemo Night Worker ANot requiredNoneOpenCancelled0 minsN/AN/AStandardManual override
Package paused by manager

Completed Today

Completed visits move out of the urgent live list and remain available for today's delivery evidence.

11:00 - 11:30
Demo Service User 830
Demo Carer I
Checked out
Check-in 10:59
Check-out 11:29
Duration 30 mins
Evidence available

Late visit action workflow

Coordinator workflow for running-late and missed-visit-risk calls.

Carer visit photo evidence

Demo mobile visit screen for direct secure evidence upload and AI-assisted notes.

Mobile visit screen
Demo Service User 101 | Morning Call
Data protection controls:
No photos saved to personal phone gallery; upload directly to secure app storage.
Photos only where consent, lawful basis and care plan allow, and only where necessary and proportionate.
Role-restricted access, upload/view audit log, and manager review for safeguarding, wound or skin images.

Call Type Colour Settings

Authorised users can customise service/call colours without developer changes.

Preview on live board
Morning
45 minutes | Priority | Medication, personal care
Audit log of changes
13 May 2026 14:20 | Demo Registered Manager updated Morning Call colour settings.