
Live ECM Board
CareVerity ECM & Care Compliance System with CareVerity Training Academy.
Live ECM Board
Monitor today's visits, check-ins, check-outs, running late calls, missed visit risks, high-risk calls and completed care delivery.
Today's demo test visit
Expected visit created from Demo Setup / Test Workflow for today's live monitoring test.
Demo Service User 101
Morning Call | 08:00 - 08:45 | Demo Care Worker A
Live filters
Filter the live board by date, person, call type, status and risk flags.
Live shift lines
Timing rules: early is more than 5 minutes before start; risk and missed thresholds are company configurable.
| Scheduled time | Service user | Call type | Care Worker 1 | Care Worker 2 | Check-in | Check-out | Status | Live delay | In-progress duration | Completed duration | Risk | Cover | Action buttons |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 09:15 - 10:00 | Demo Service User 620 Critical / welfare-sensitive | Morning Call | Demo Carer G | Not required | None | Open | Missed visit risk | +18 mins | N/A | N/A | Critical / welfare-sensitive | Manual override | No check-in after late threshold |
| 21:00 - 21:45 | Demo Service User 101 Critical / welfare-sensitive | Bed Call | Unallocated | Unallocated | None | Open | Missed visit | +62 mins | N/A | N/A | Critical / welfare-sensitive | Unallocated visit | No ECM event after missed threshold |
| 10:00 - 10:30 | Demo Service User 725 | Lunch Call | Demo Carer H | Not required | None | Open | No check-in | +4 mins | N/A | N/A | Standard | Emergency cover | Device online, no ECM event |
| 09:00 - 09:45 | Demo Service User 512 Priority | Personal Care | Demo Float Worker A | Not required | None | Open | Running late | +7 mins | N/A | N/A | Priority | Float pool cover | Awaiting check-in |
| 10:30 - 11:15 | Demo Service User 101 High Risk | Personal Care | Demo Carer A | Unallocated | 10:29 | Open | Awaiting second carer | -1 min | 31 mins | N/A | High Risk | Unallocated visit | Worker 1 checked in; worker 2 missing |
| 11:30 - 12:00 | Demo Service User 935 Priority | Lunch Call | Demo Carer J | Not required | 11:31 | Open | Overstayed | +22 mins | 54 mins | N/A | Priority | Permanent regular carer | Still checked in after tolerance |
| 11:00 - 11:30 | Demo Service User 830 | Tea Call | Demo Carer I | Not required | 10:59 | 11:29 | Completed | Closed | N/A | 30 mins | Standard | Preferred carer | GPS 9m, note completed |
| 07:30 - 08:15 | Demo Service User 318 Priority | Morning Call | Demo Carer D | Not required | 07:22 | 08:09 | Logged in early | -8 mins | N/A | 47 mins | Priority | Permanent regular carer | GPS 11m, device matched |
| 08:00 - 08:45 | Demo Service User 101 High Risk | Morning Call | Demo Care Worker A | Not required | None | Open | Scheduled | 0 mins | N/A | N/A | High Risk | Permanent regular carer | Expected visit from demo setup |
| 08:30 - 09:00 | Demo Service User 407 | Personal Care | Demo Carer F | Not required | 08:34 | 09:02 | On time | +4 mins | N/A | 28 mins | Standard | Preferred carer | GPS 14m, NFC tag |
| 12:15 - 13:00 | Demo Service User 204 High Priority | Outreach | Demo Outreach Worker C | Not required | None | Open | Scheduled | 0 mins | N/A | N/A | High Priority | Permanent regular carer | Scheduled later today |
| 12:30 - 13:15 | Demo Service User 101 High Risk | Lunch Call | Demo Carer C | Demo Float Worker A | None | Open | Reallocated | Pending | N/A | N/A | High Risk | Float pool cover | Reallocated after absence alert |
| 13:00 - 13:30 | Demo Service User 318 Priority | Lunch Call | Demo Carer E | Not required | None | Open | Manual review required | Review | N/A | N/A | Priority | Manual override | Training warning acknowledged |
| 22:00 - 07:00 | Demo Service User 1040 | Night Call | Demo Night Worker A | Not required | None | Open | Cancelled | 0 mins | N/A | N/A | Standard | Manual override | Package paused by manager |
Completed Today
Completed visits move out of the urgent live list and remain available for today's delivery evidence.
Late visit action workflow
Coordinator workflow for running-late and missed-visit-risk calls.
Carer visit photo evidence
Demo mobile visit screen for direct secure evidence upload and AI-assisted notes.
Call Type Colour Settings
Authorised users can customise service/call colours without developer changes.