Live ECM Board

CareVerity ECM & Care Compliance System with CareVerity Training Academy.

Live ECM TV Wallboard

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TV Wallboard Filters

Authorised office view only. Sensitive details stay inside the service user record.

Showing: All live visits (14 of 14)
Quick filters
Priority client category filters
Risk category filters
Showing
14
Running late / risk
4
Missed / risk
2
Not logged in
6
Still on duty
2
Completed
1

Running Late and Missed Visit Risk

09:00 - 09:45 | Demo Service User 512
Demo Float Worker A
Personal Care
Running late
Delay +7 minsIn progress N/APriority
Personal CareRunning latePeople living aloneMental health
09:15 - 10:00 | Demo Service User 620
Demo Carer G
Morning Call
Missed visit risk
Delay +18 minsIn progress N/ACritical / welfare-sensitive
Morning CallMissed visit riskHigh riskPeople living aloneMedication riskSafeguarding concern
10:00 - 10:30 | Demo Service User 725
Demo Carer H
Lunch Call
No check-in
Delay +4 minsIn progress N/AStandard
Lunch CallNo check-inChallenging behaviourLearning disability
21:00 - 21:45 | Demo Service User 101
Unallocated + Unallocated
Bed Call
Missed visit
Delay +62 minsIn progress N/ACritical / welfare-sensitive
Bed CallMissed visitHigh riskDouble-upPeople with dementiaHigh falls riskMoving and handling riskSafeguarding concern

High-Risk Calls

08:00 - 08:45 | Demo Service User 101
Demo Care Worker A
Morning Call
Scheduled
Delay 0 minsIn progress N/AHigh Risk
Morning CallScheduledHigh riskPeople with dementiaHigh falls riskMoving and handling riskKey safe / access risk
09:15 - 10:00 | Demo Service User 620
Demo Carer G
Morning Call
Missed visit risk
Delay +18 minsIn progress N/ACritical / welfare-sensitive
Morning CallMissed visit riskHigh riskPeople living aloneMedication riskSafeguarding concern
10:30 - 11:15 | Demo Service User 101
Demo Carer A + Unallocated
Personal Care
Awaiting second carer
Delay -1 minIn progress 31 minsHigh Risk
Personal CareAwaiting second carerHigh riskDouble-upPeople with dementiaHigh falls riskMoving and handling riskKey safe / access risk
12:15 - 13:00 | Demo Service User 204
Demo Outreach Worker C
Outreach
Scheduled
Delay 0 minsIn progress N/AHigh Priority
OutreachScheduledHigh riskAutismChallenging behaviourMental health
12:30 - 13:15 | Demo Service User 101
Demo Carer C + Demo Float Worker A
Lunch Call
Reallocated
Delay PendingIn progress N/AHigh Risk
Lunch CallReallocatedHigh riskDouble-upPeople with dementiaHigh falls riskMoving and handling risk
21:00 - 21:45 | Demo Service User 101
Unallocated + Unallocated
Bed Call
Missed visit
Delay +62 minsIn progress N/ACritical / welfare-sensitive
Bed CallMissed visitHigh riskDouble-upPeople with dementiaHigh falls riskMoving and handling riskSafeguarding concern

All Live Shifts

09:15 - 10:00 | Demo Service User 620
Demo Carer G
Morning Call
Missed visit risk
Delay +18 minsIn progress N/ACritical / welfare-sensitive
Morning CallMissed visit riskHigh riskPeople living aloneMedication riskSafeguarding concern
21:00 - 21:45 | Demo Service User 101
Unallocated + Unallocated
Bed Call
Missed visit
Delay +62 minsIn progress N/ACritical / welfare-sensitive
Bed CallMissed visitHigh riskDouble-upPeople with dementiaHigh falls riskMoving and handling riskSafeguarding concern
10:00 - 10:30 | Demo Service User 725
Demo Carer H
Lunch Call
No check-in
Delay +4 minsIn progress N/AStandard
Lunch CallNo check-inChallenging behaviourLearning disability
09:00 - 09:45 | Demo Service User 512
Demo Float Worker A
Personal Care
Running late
Delay +7 minsIn progress N/APriority
Personal CareRunning latePeople living aloneMental health
10:30 - 11:15 | Demo Service User 101
Demo Carer A + Unallocated
Personal Care
Awaiting second carer
Delay -1 minIn progress 31 minsHigh Risk
Personal CareAwaiting second carerHigh riskDouble-upPeople with dementiaHigh falls riskMoving and handling riskKey safe / access risk
11:30 - 12:00 | Demo Service User 935
Demo Carer J
Lunch Call
Overstayed
Delay +22 minsIn progress 54 minsPriority
Lunch CallOverstayedEnd of life / palliative careMedication riskPressure sore / skin integrity risk
11:00 - 11:30 | Demo Service User 830
Demo Carer I
Tea Call
Completed
Delay ClosedIn progress N/AStandard
Tea CallCompletedCommunication difficulty
07:30 - 08:15 | Demo Service User 318
Demo Carer D
Morning Call
Logged in early
Delay -8 minsIn progress N/APriority
Morning CallLogged in earlyPeople living aloneMedication riskKey safe / access risk
08:00 - 08:45 | Demo Service User 101
Demo Care Worker A
Morning Call
Scheduled
Delay 0 minsIn progress N/AHigh Risk
Morning CallScheduledHigh riskPeople with dementiaHigh falls riskMoving and handling riskKey safe / access risk
08:30 - 09:00 | Demo Service User 407
Demo Carer F
Personal Care
On time
Delay +4 minsIn progress N/AStandard
Personal CareOn timeCommunication difficulty
12:15 - 13:00 | Demo Service User 204
Demo Outreach Worker C
Outreach
Scheduled
Delay 0 minsIn progress N/AHigh Priority
OutreachScheduledHigh riskAutismChallenging behaviourMental health
12:30 - 13:15 | Demo Service User 101
Demo Carer C + Demo Float Worker A
Lunch Call
Reallocated
Delay PendingIn progress N/AHigh Risk
Lunch CallReallocatedHigh riskDouble-upPeople with dementiaHigh falls riskMoving and handling risk
13:00 - 13:30 | Demo Service User 318
Demo Carer E
Lunch Call
Manual review required
Delay ReviewIn progress N/APriority
Lunch CallManual review requiredPeople living aloneMedication risk
22:00 - 07:00 | Demo Service User 1040
Demo Night Worker A
Night Call
Cancelled
Delay 0 minsIn progress N/AStandard
Night CallCancelledChoking / swallowing riskPressure sore / skin integrity risk